You have 180 days after we ship your order to explore the benefits of the product and draw your own conclusions. Hopefully, you’ll become one of the many customers who contact us to share the joy of their experience with us.
BEFORE you request a refund, please make sure you’ve given the product enough time to work for you. We usually advise all our customers to take some time with the supplements in order for them to prove their effect on the organism before reaching a conclusion. Yet, if you are not satisfied with your investment, you can easily ask for your money back!
1. Make sure you are still in the 180-days period that follows the day the order has been shipped to you. You can find the date on the package or in your inbox in the shipment confirmation email.
2. Send an email to our support team support@ps1000.com. Please add “Refund Request” in the subject line of your email to ensure your refund request gets priority.
3. Send all the bottles back to us at the below address. It doesn’t matter if the bottles are opened or not. Insert a note with your full name, email, and order id (optional) so your order can be located and processed with priority.
19655 E 35th Drive. Suite 100, Aurora, CO 80011, United States.
Please note that the customer is responsible for covering the shipping costs associated with returning the product.
Be patient, we will process your refund in no time after we get your package… and, rest assured, we will send you an email to let you know it has been done. It may take a while for your refund to appear on your credit card statement, depending on which bank you use or credit card company. The processing time is between 5 and 10 days.